Self-exclusion: what each tool covers
Self-exclusion means asking not to be allowed to gamble. There are two levels: tools inside each operator account, and national schemes in countries that run them. Knowing what each covers makes the difference.
Account tools
- Find the responsible gambling or limits section of your account.
- Choose a time-out or permanent self-exclusion.
- Ask support for written confirmation.
- Uninstall apps and delete saved logins.
National schemes
Several countries run central exclusion registers: one sign-up blocks access to every operator licensed there. They are usually free and confidential. Search your regulator's website for the scheme in your country, if it exists.
The important limit
A national register binds only operators licensed in that country. An offshore site without a local licence does not check it, so being registered will not stop you opening an account there. On such sites only their own tools apply — which is one more reason to prefer locally licensed operators.
| Tool | Covers | Does not cover |
|---|---|---|
| Account self-exclusion | That operator (sometimes its sister brands) | Other operators |
| National register | Operators licensed in that country | Unlicensed or foreign sites |
| Blocking software | Sites on its list, on your devices | Devices without it |
Beyond the casino
Blocking gambling payments in your banking app, installing site-blocking software and telling someone you trust all reinforce self-exclusion. For professional support, Gambling Therapy is free and available in many languages.
If someone close to you struggles
You cannot exclude another adult from operators yourself in most places, but you can protect shared finances (separate accounts, card limits) and encourage them to seek help. Support services also help family members.
Make the exclusion stick
Self-exclusion works best when it is backed by changes around it: delete saved passwords and apps, unsubscribe from casino emails and texts, block gambling transactions in your banking app if it offers that, and install blocking software on every device you use. Tell someone you trust that you have done it. Cravings tend to come in waves; having several barriers in place gives each wave time to pass.
If you slip, it is not the end of the process. Reapply the tools and reach out for support — many people need more than one attempt.